Legal

Terms of Service

Last updated: March 18, 2026

These Terms of Service ("Terms") govern your access to and use of Merit, located at merit-aid.com. By using Merit, you agree to be bound by these Terms.

1. What Merit Does

Merit is a college financial aid comparison tool. It allows families to upload financial aid award letters and view a normalized, side-by-side comparison of costs across schools. Our goal is to help families understand what they will actually pay — distinguishing grants and scholarships from loans and work-study.

2. No Financial Advice

Merit is not a financial advisor, and nothing on this platform constitutes financial, legal, tax, or investment advice.

The information Merit provides — including cost breakdowns, comparisons, and any negotiation insights — is for informational and educational purposes only. It reflects Merit's interpretation of the documents you upload and publicly available data. It is not a substitute for advice from a qualified financial aid counselor, Certified Financial Planner (CFP), or other licensed professional.

Merit does not make recommendations regarding which school you should attend.

Merit does not guarantee any financial, educational, or career outcomes.

Financial aid offers are issued by individual colleges and universities. Merit has no affiliation with any school and does not guarantee the accuracy of any offer letter's contents.

You should independently verify all information with your school's financial aid office before making any enrollment or financial decision. Merit is not responsible for any decisions made based on information displayed on our platform.

3. Eligibility

Merit is intended for individuals 13 years of age and older. If you are under 18, you represent that a parent or guardian has reviewed and agreed to these Terms on your behalf.

4. Documents You Upload

When you upload financial aid documents to Merit, you retain ownership of those documents. By uploading, you grant Merit a limited, non-exclusive license to process, analyze, and display the contents of those documents solely to provide you with the service.

You represent that you have the right to upload any document you submit to Merit, and that doing so does not violate any third-party rights.

5. Acceptable Use

You agree not to:

  • Use Merit for any unlawful purpose or in violation of these Terms.
  • Attempt to reverse engineer, scrape, or reproduce Merit's underlying technology.
  • Upload false, misleading, or fabricated documents.
  • Interfere with the security, integrity, or availability of our platform.
  • Use automated tools to access Merit without our written permission.

6. Accuracy of Information

Merit uses automated parsing and publicly available reference data to interpret financial aid letters. While we work hard to be accurate, we cannot guarantee that our interpretations are free of errors. Errors in parsing or interpretation may occur. Financial aid terminology and formatting vary significantly across institutions. Always confirm figures with your school directly.

7. Intellectual Property

All content, design, and software comprising Merit — excluding documents you upload — is owned by or licensed to Merit and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of Merit without our express written consent.

8. Disclaimers

Your use of Merit is at your own risk. Merit is provided "as is" and "as available" without warranties of any kind. We do not warrant that the service will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Merit and its founders, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use Merit.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the date at the top of this page. Continued use of Merit after changes are posted constitutes your acceptance of the updated Terms.

11. Contact

Questions? Email us at carson@merit-aid.com.

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